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You can place an order through our official website.
To place an order offline, you can reach out to us either on Whatsapp/Email Address/Live Chat or over a phone call.
Our team will help you place your order and ensure its quick delivery.
For more details, contact us today!
You will receive an order confirmation mail on your registered email address (for registered users) and an instant confirmation message on the website. On the contrary, if you are a guest user, you will only be able to the message on the website upon your order confirmation.
In case you don’t receive a confirmation email, you can check the status of your order by contacting our team.
We can help update shipping details before dispatch. If the product has already shipped, we’re unable to alter the address. Address changes after dispatch are not guaranteed and may incur carrier fees or delays.
You will receive regular updates on your registered email address about details relating to your order. If you are unable to access your registered email address, you can track your order status through the ‘My Account’ section on our website.
If you fail to access details through either of the above ways, feel free to contact us directly.
Orders cannot be cancelled after payment is received.
PSU inclusion varies by model - see the product page. Where a PSU is included, voltage compatibility follows the model’s specifications (e.g., 110V/220V). Use appropriate cabling/transformers as required.
If you order more than 1 miner, you can contact us for special discounts.
Our intention is to ensure you receive a 100% brand new, factory-sealed product. We don’t provide a power cord unless it's already in the box, so we recommend sourcing one locally. Thank you for understanding!
When you visit our website’s Available product page, you will be faced with miner delivery statuses:
If the miner status is former (i.e. In stock), we typically ship within 48 hours of payment (times are estimates and may vary). On the other hand, in the latter miner status (i.e. month batch/production), the product will be shipped in the stated month but is currently available for order.
Yes, the price of miners fluctuates depending on market conditions. The prices on our website are the actual prices, managed by our team, and are always kept up to date. Please check the website for the most current pricing before placing an order.
Yes, if you purchase 2 or more miners, you can apply coupons available on the website. If no coupons are available, contact our team for special bulk order discounts.
PSU inclusion varies by model - please check the product page for what’s included.
The miner prices on our website are listed in USD$.
Shipping costs are excluded from the displayed price and will be calculated at checkout.
Your final payable amount, including shipping, will be shown at checkout. Please note that VAT and customs duties are not included in the listed prices and may be charged by your country upon delivery. We do not add any hidden fees.
We accept Cryptocurrency and Bank Transfer (Wire). We do not accept cash or credit/debit cards.
Yes, you can. If you're paying via bank transfer, just inform your bank of the amount you want to send in USD$, and they will convert it from your home currency based on the current exchange rate. This way, you can pay in your local currency without any concerns.
No, you are not required to use a specific wallet or exchange. You can make cryptocurrency payments through any wallet or exchange that supports the transfer to our wallet.
Your order will stand cancelled if you fail to make payment within the stipulated time frame, which is:
However, we don't want you to miss out on your desired miner. Get in touch with our team for further extension of the payment time frame. We are happy to hold your product longer.
The warranty period varies depending on the manufacturer and can range from 180 to 365 days, depending on the miner's make and model.
Shipping costs are excluded from the displayed price and will be calculated at checkout.
We typically dispatch in-stock products within 48 hours after payment (times are estimates and may vary).
Yes - we ship to 100+ countries.
We comply with customs laws and declare the full value and correct HS codes. Duties and taxes are assessed by your local authority and are the buyer’s responsibility. We do not under-invoice or alter customs documentation.
We regularly update our website to provide the latest product information and ensure a great user experience. You can also subscribe to our newsletter for updates or follow us on Twitter here for the latest news and announcements.
You’ll receive a confirmation email with all order details. Registered users can also check their order status in the 'My Account' section. Guests can follow email updates or contact our team for confirmation.
To set up your miner:
1. Download a trackable IP scanner.
2. Locate the miner's IP address.
3. Open the device dashboard.
4. Enter your pool link and wallet details.
For additional guidance, visit our YouTube channel for tutorials.
Setting up a miner is straightforward with its plug-and-play model, requiring very little technical knowledge.
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